About us

Consumer, Carer and Community Participation at Eastern Health

At Eastern Health we want consumers (patients, clients and residents) and carers to be actively involved in decision making about their treatment and care. We also want our consumers, carers and community members to be meaningfully involved in planning, decision making, monitoring and evaluation in our programs and services.

There are many ways we involve consumers, carers and community members at Eastern Health such as:

  • Getting feedback from our consumers and carers and using this feedback to make improvements
  • Getting feedback about patient information
  • Involving consumers, carers and community members in committees and working parties
  • Consumer involvement in planning days, workshops and focus groups

We have established a Community Advisory Committee and consumer register as ways for interested people to get involved.

To ensure that Eastern Health involves consumers, carers and community members in as many ways as possible we have developed a Participation & Responsiveness Plan entitled Partnering with our Consumers, Carers & Community. You can access the plan for the link below and read our annual progress reports.