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The Australian Charter of Healthcare Rights in Victoria

It is important that people have access to their rights when they are at Eastern Health. We provide our consumers, family members and carers with access to The Australian Charter of Healthcare Rights in Victoria as well as providing all inpatients with a copy of the Welcome to Eastern Health patient information handbook which also includes information about rights.

The Australian Charter of Healthcare Rights in Victoria describes what consumers and carers can expect from the health service.

A summary of the rights found in The Australian Charter of Healthcare Rights in Victoria follows:

Access - a right to access health care.

Safety - a right to receive safe and high quality health care.

Respect - a right to be shown respect, and to be treated with dignity and consideration.

Communication - a right to be informed about services, treatment, options and costs in a clear and open way.

Participation - a right to be included in decisions and to make choices about your health care.

Privacy - a right to privacy and confidentiality of your personal information.

Comment - a right to comment on your health care, and to have your concerns addressed

Downloads

Australian Charter of Healthcare Rights in Victoria

Translations

Audio